Refund Policy

Champsland Refund Policy

At Champsland, we are committed to ensuring your satisfaction with every purchase. This Refund Policy outlines our guidelines for returns and refunds. Please read this policy carefully before making a purchase.

1. Eligibility for Refunds: We offer refunds on eligible products within 30 days of the original purchase date. To be eligible for a refund, the product must be in its original condition, unused, and with all tags and packaging intact.

2. Non-Refundable Items: Certain items are non-refundable, including personalized or customized products, digital downloads, and gift cards. Additionally, items marked as "Final Sale" are not eligible for refunds.

3. Refund Process: To initiate a refund, please follow these steps:

  • Contact our customer support team within 30 days of your purchase.
  • Provide your order number and a detailed explanation of the reason for the return.
  • Our support team will guide you through the return process and provide you with instructions on how to proceed.

4. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped or damaged product). We recommend using a trackable shipping method for returns.

5. Inspection and Processing: Once we receive the returned product, we will inspect it to ensure it meets our eligibility criteria. If the product is approved for a refund, we will initiate the refund process.

6. Refund Methods: Refunds will be issued using the original payment method used for the purchase. Please note that it may take several business days for the refund to appear in your account, depending on your bank or payment provider.

7. Partial Refunds: In some cases, partial refunds may be issued for items that are returned with signs of use or damage not caused by our negligence.

8. Incorrect or Damaged Items: If you receive an incorrect or damaged item, please contact us immediately. We will arrange for the return of the incorrect or damaged item and provide a replacement or full refund, including return shipping costs.

9. Gift Returns: If you received an item as a gift and would like to return it, we can issue a gift card for the refunded amount.

10. Changes to Refund Policy: We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and the date of the last update will be indicated.

11. Contact Us: If you have any questions or concerns regarding our Refund Policy, please contact our customer support team: Email: info@champsland.com Phone: +20 109 287 9691

Thank you for choosing Champsland. We are dedicated to providing you with the best products and service, and we appreciate your understanding of our refund process.